How To Load Paper In Canon MX870 Printer: Troubleshooting Tips And Solutions [Updated On 2025]

To load paper in the Canon MX870 printer, follow these steps:
1. Open the Paper Support.
2. Gently open the Paper Output Tray and extend the Output Tray.
3. Slide the Paper Guides outwards.
4. Place the paper in the center of the Rear Tray with the print side facing you.

If you encounter issues such as paper jams, check the rear panel for any stuck paper. Remove any jammed pieces carefully to avoid damaging the printer. Another common problem is the printer not recognizing the paper. Ensure that the paper guides are snug against the edges of the paper. Additionally, verify that the correct paper size is selected in the printer settings.

By following these tips, you can troubleshoot common issues with loading paper in your Canon MX870 printer. If problems persist, consider checking the printer’s user manual or contacting customer support for further assistance. Transitioning from these troubleshooting tips, the next section will explore routine maintenance practices to ensure optimal printer performance.

What Are the Essential Steps to Load Paper in Canon MX870 Printer?

To load paper in a Canon MX870 printer, follow these essential steps:

Open the paper tray.
Adjust the paper guides.
Load the paper correctly.
Close the paper tray.
Select the appropriate paper settings on your printer.

In various contexts, users may have differing opinions on the ease of loading paper. Some find the process straightforward, while others experience challenges. Variations in paper types, such as glossy photo paper or thicker cardstock, can also impact the loading process.

Open the Paper Tray:
Open the paper tray by pulling it out until it clicks. This action provides access to load new paper.
Adjust the Paper Guides:
Adjust the paper width guides to fit the size of the paper you are using. This step prevents paper jams during printing.
Load the Paper Correctly:
Load the paper with the print side facing up. Ensure the stack is aligned and does not exceed the maximum capacity indicated in the tray.
Close the Paper Tray:
Push the paper tray back into the printer until it clicks into place. This ensures that the printer recognizes that paper is loaded.
Select the Appropriate Paper Settings on Your Printer:
After loading the paper, access the printer’s settings menu to choose the correct paper type from the options available. This selection enhances print quality for different types of documents.

The loading process may vary slightly depending on the specific type of paper and print job you are executing, but following these steps will ensure optimal printing results with your Canon MX870 printer.

What Types of Paper Are Compatible with Canon MX870 Printer?

The Canon MX870 printer is compatible with several types of paper for different printing needs.

Plain Paper
Photo Paper Pro Platinum
Glossy Photo Paper
Matte Photo Paper
Canon Red Label Superior Paper
Magnetic Inkjet Paper
Labels

These paper types vary in texture, weight, and finish, showing the printer’s versatility. However, users might have differing experiences with paper types, depending on the quality required for printing.

Plain Paper:
The Canon MX870 printer uses plain paper for everyday printing tasks, such as documents and emails. Plain paper is readily available and affordable. It typically has a 20 to 24-pound weight, making it suitable for standard printing. Users appreciate its balance of cost and functionality for routine tasks.
Photo Paper Pro Platinum:
Photo Paper Pro Platinum is a premium option for high-quality image printing. This specialized paper has a glossy finish that enhances color vibrancy and detail. It is ideal for professional photographs and artwork. Users report that it produces stunning prints, which are often used for framing or displays.
Glossy Photo Paper:
Glossy photo paper provides a shiny surface that makes colors pop and images look brighter. It is perfect for personal photo prints and school projects. Many users favor this type for quick photo printing due to its ability to capture fine details and produce sharp images.
Matte Photo Paper:
Matte photo paper has a non-reflective finish, which is excellent for prints that require reduced glare. It is often preferred for printing portraits or presentations. Users find that matte paper produces elegant results without the shine of glossy finishes.
Canon Red Label Superior Paper:
Canon Red Label Superior Paper is designed for duplex printing with its thicker weight and opacity. This paper minimizes ink bleed-through, making it suitable for double-sided printing. Users appreciate its quality and smooth texture for professional reports and presentations.
Magnetic Inkjet Paper:
Magnetic inkjet paper allows users to create custom magnetic prints, suitable for crafts and personalization. This paper has a magnetic backing, enabling it to adhere to metal surfaces. Users enjoy the unique capabilities it offers for various creative projects.
Labels:
Labels compatible with the Canon MX870 printer are used for organization and crafting. The printer supports various label types, including address labels and shipping labels. Users often rely on this feature for home and office labeling needs.

In conclusion, the Canon MX870 printer accommodates an array of paper types suitable for diverse printing needs, enhancing its functionality for a wide range of users.

How Can You Properly Orient Paper When Loading into Canon MX870 Printer?

To properly orient paper when loading it into a Canon MX870 printer, follow these steps: load paper into the correct tray, face the paper in the right direction, adjust the paper guides, and ensure the printer settings match the paper type.

Load Paper into the Correct Tray: The Canon MX870 has multiple paper trays. Use the rear tray for photo paper and the front cassette for standard paper sizes, such as letter or A4.
Face the Paper in the Right Direction: Always place the paper with the printing side facing up. This means the glossy side of photo paper should be on top, while for plain paper, the side that feels smoother should be facing up.
Adjust the Paper Guides: Move the paper guides in the tray to fit snugly against the edges of the paper. This helps prevent paper jams and misalignment during printing.
Ensure Printer Settings Match the Paper Type: Before printing, select the correct paper type and size in the printer’s settings menu. This allows the printer to use the right ink and output quality for your selected paper.

Following these steps ensures proper alignment and functionality, reducing the risk of printing errors and enhancing the overall printing experience.

What Are the Common Causes of Paper Jams in Canon MX870 Printer?

Common causes of paper jams in the Canon MX870 printer include issues related to paper quality, improper loading, and hardware malfunctions.

Poor quality or damaged paper
Incorrect paper size or type
Improper paper loading
Foreign objects in the printer
Worn or dirty paper rollers

Understanding these causes helps users troubleshoot effectively and minimize interruptions during printing.

Poor Quality or Damaged Paper:
Poor quality or damaged paper contributes to paper jams. This type of paper may have tears, wrinkles, or uneven edges that can interfere with smooth feeding. The Canon MX870 prefers high-quality paper designed for inkjet printers. According to Canon’s specifications, users should select paper with a weight between 64-105 g/m². Substandard paper increases the likelihood of jams.
Incorrect Paper Size or Type:
Using incorrect paper sizes or types can cause issues in printing. The Canon MX870 supports various sizes, such as A4 and letter, and accepts both plain and photo paper. If the selected size does not match the paper loaded, jams will occur. Users must ensure that the paper tray is adjusted correctly for the specific paper size in use.
Improper Paper Loading:
Improper paper loading is another common cause of jams. Users often exceed the paper capacity of the tray or fail to align the paper correctly, which leads to feeding problems. Canon recommends loading paper up to the mark indicated on the paper tray to ensure proper movement. An instruction guide accompanies the printer, reinforcing correct loading procedures.
Foreign Objects in the Printer:
Foreign objects such as paperclips, staples, or bits of torn paper can obstruct the printer’s internal mechanisms, leading to jams. Regularly inspecting the paper path and the printer’s interior can help identify and remove any obstructions. Users should turn off the machine before checking for foreign objects to avoid any damage.
Worn or Dirty Paper Rollers:
Worn or dirty paper rollers diminish their ability to pick up paper efficiently. Canon advises users to check and clean the paper rollers regularly to ensure optimal performance. A build-up of dust and debris can also affect the printer’s functionality. If the rollers are visibly worn, replacement may be necessary.

By addressing these common issues, users can improve their printing experience with the Canon MX870 and reduce the frequency of paper jams.

How Can You Troubleshoot Paper Loading Problems in Canon MX870 Printer?

To troubleshoot paper loading problems in the Canon MX870 printer, check paper type, ensure proper alignment, clean the paper feed, and reset the printer.

Check Paper Type: The Canon MX870 supports various paper types, including plain, glossy, and photo paper. Using incompatible paper can lead to loading issues. Always use paper that meets the printer’s specifications.
Ensure Proper Alignment: Ensure that the paper is aligned correctly in the paper tray. Load the paper with the printable side facing up and adjust the paper guides snugly against the edges to prevent misalignment.
Clean the Paper Feed: Dust and debris can accumulate in the paper feed area, leading to loading problems. Use a soft, lint-free cloth to gently wipe the paper feed rollers. Keeping these surfaces clean can improve paper transfer.
Reset the Printer: If problems persist, performing a reset can help. Turn off the printer and unplug it. Wait for about 10 minutes before plugging it back in and turning it on. This can clear any temporary software glitches.

Following these steps should help effectively resolve paper loading issues in the Canon MX870 printer. Regular maintenance and correct loading techniques are key to optimal printer performance.

What Maintenance Practices Can Prevent Paper Loading Issues in Canon MX870 Printer?

The maintenance practices that can prevent paper loading issues in the Canon MX870 printer include regular cleaning and proper paper handling.

Regular Cleaning of the Feed Rollers
Using the Correct Paper Size
Storing Paper Correctly
Checking and Adjusting Paper Guides
Avoiding Overloading the Paper Tray

Regular cleaning and proper paper handling are essential for maintaining optimal printer performance and preventing paper loading issues.

Regular Cleaning of the Feed Rollers: Regular cleaning of the feed rollers helps ensure smooth operation of the printer. Dust, paper particles, and ink residue can accumulate on the rollers, causing slippage and misfeeding. Use a lint-free cloth moistened with water or a specialized cleaning solution to gently wipe the rollers. Manufacturers recommend doing this every few months or more frequently if you notice issues.
Using the Correct Paper Size: Using the correct paper size prevents misalignment and jamming. Each print job should match the paper size set in the printer settings. For example, if the printer is set to A4 and you attempt to print on letter-sized paper, it can lead to loading issues. Always confirm that the selected size matches the paper loaded in the tray.
Storing Paper Correctly: Storing paper in a cool, dry place reduces the risk of moisture absorption, which can warp or curl the sheets. Unused paper should be kept in its packaging until needed. Canon recommends keeping paper in a sealed container to maintain an optimal environment.
Checking and Adjusting Paper Guides: The paper guides in the printer tray help align the paper properly. Incorrectly adjusted guides can cause multiple sheets to be fed at once, leading to jams. Make sure the guides are snug against the paper without bending it. This adjustment is a simple but effective way to enhance feeding performance.
Avoiding Overloading the Paper Tray: Overloading the paper tray can lead to jamming and misfeeds. Always follow the manufacturer’s specifications for the maximum paper capacity in the tray. For the Canon MX870, it is recommended to not exceed 100 sheets of plain paper, as overloading increases the risk of paper jams and subsequent loading issues.

Incorporating these practices can significantly reduce the chances of encountering paper loading issues with the Canon MX870 printer. Regular maintenance not only enhances performance but also extends the printer’s lifespan.

How Can You Identify and Fix Error Messages Related to Paper Loading in Canon MX870 Printer?

You can identify and fix error messages related to paper loading in a Canon MX870 printer by checking for physical obstructions, ensuring correct paper orientation, adjusting paper settings, and performing printer resets.

Check for physical obstructions: Inspect the paper path and printer for any jammed paper or foreign objects. Remove any found items to restore a clear pathway for paper feeding. Common debris may include torn pieces of paper or small items inadvertently lodged inside the printer.
Ensure correct paper orientation: Make sure you load the paper correctly in the tray. The recommended method is to place the paper with the print side facing down. Align the paper to the guides to prevent misfeeds. Incorrect orientation can trigger error messages and hinder the printer’s performance.
Adjust paper settings: Verify that the correct paper type and size are selected in the printer settings. Mismatched settings may cause the printer to reject the paper. Access the printer’s control panel to ensure the settings align with the paper loaded in the tray.
Perform printer resets: Sometimes, error messages may stem from temporary glitches. Resetting the printer can resolve these issues. Power off the printer, unplug it for a minute, and then plug it back in and turn it on. This process can help clear any erroneous messages and restore normal functionality.

By following these steps systematically, you can troubleshoot and resolve paper loading error messages in your Canon MX870 printer effectively.

What Should You Do If You Experience Frequent Paper Loading Failures with Canon MX870 Printer?

If you experience frequent paper loading failures with your Canon MX870 printer, follow these steps to troubleshoot the issue.

Check for paper jams.
Inspect the paper type and size.
Ensure correct paper loading in the tray.
Clean the paper feed rollers.
Update printer firmware.
Reset the printer to factory settings.

Addressing these troubleshooting steps can often resolve paper loading failures.

Check for Paper Jams: Checking for paper jams involves looking for stuck paper or foreign objects inside the printer. Paper jams can occur in the paper tray, output tray, or even the internal mechanisms. If you find any jammed paper, gently remove it without tearing. Refer to the printer’s manual for specific instructions on removing jams.
Inspect the Paper Type and Size: Inspecting the paper type and size ensures you are using compatible media. The Canon MX870 supports various paper types. Using inappropriate paper can lead to loading issues. For instance, using paper that is too thick or too thin may cause failures. Always refer to the specifications in the user manual for recommended paper types.
Ensure Correct Paper Loading in the Tray: Ensuring correct paper loading in the tray means placing the paper correctly without overfilling. Position the paper toward the back of the tray. The paper guides should align snugly against the paper edges without bending or forcing the paper. Incorrect loading is a common user error.
Clean the Paper Feed Rollers: Cleaning the paper feed rollers involves removing dust and debris that may cause slippage. Over time, rollers can accumulate dust, leading to improper feeding. Use a lint-free cloth dampened with water to clean the rollers gently. This habit can improve the printer’s performance.
Update Printer Firmware: Updating printer firmware can solve operational bugs. Firmware updates often provide fixes for known issues, including paper loading failures. You can check for updates using the Canon website or the printer’s settings menu.
Reset the Printer to Factory Settings: Resetting the printer to factory settings restores the default configurations. Access the printer’s menu to find the reset option. Note that this action will erase all custom settings. However, it can resolve persistent issues stemming from incorrect configurations.

By addressing these points systematically, you can significantly reduce the likelihood of frequent paper loading failures with your Canon MX870 printer.

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How to Load Paper in Canon MX870 Printer: Troubleshooting Tips and Solutions